Show simple item record Shachaf, Pnina Snyder, Mary 2009-09-22T20:37:20Z 2009-09-22T20:37:20Z 2007-05
dc.identifier.citation Shachaf, P., & Snyder, M. (2007). The Relationship between Cultural Diversity and User Needs in Virtual Reference Services. Journal of Academic Librarianship. 33 (3), 361-367. en
dc.description.abstract While the racial diversity of academic library users continues to grow, research on the effects of this diversity remains scarce. This study looks at similarities and differences between non-traditional Caucasian and African American library users through content analysis of ninety-four virtual reference transactions. en
dc.language.iso en_US en
dc.publisher Elsevier en
dc.relation.isversionof en
dc.title The Relationship Between Cultural Diversity and User Needs in Virtual Reference Services en
dc.type Article en

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